Sep 21, 2010
I went on my weekly Portillo’s outing and while I was waiting in line I noticed that the cashiers were being extremely rude to an elderly man who was ordering their food. He couldn’t walk very well, had to push him self around in something that he also used to sit on, and had hearing problems. The cashiers were literally yelling the total of how much he owed because he couldn’t hear, and another said, “you’re holding up the line,” which I found just extremely rude and made me frustrated.
I was waiting in line for my food, and at least SOMEONE was being nice to him, because the person in charge of giving the food and the drinks asked how he was doing, which made him smile. He was waiting around for his food and mine came first. I put my food down, and immediately went back to help him.
I asked if he needed help, and all he did was smile, said “I still have more food coming up,” and reached out to my shoulder and just held it. I took his food and asked where he wanted to sit and got everything situated for him – pulled his seat out, getting his fork and napkins and asked to make sure he didn’t need anything else before I went off to eat. He had the biggest smile on his face, and said “thank you.” I could tell by his facial expressions that he was very grateful.
I don’t understand why the employees were being so rude to him. He obviously needed help with some things, and he was by himself, give him a break – it’s not like anyone in line was complaining. If anything, they were probably making comments about how disrespectful you guys were being.
I live by the golden rule we all learned growing up, treat others the way you want to be treated. Everyday I try to do something nice for someone else, whether that is my family, friend or a stranger – and I think that everyone should do that. It’s one of my habits, if I feel like I don’t help someone, I go out of my way to do so. I do it because you never know what little thing could do for someone. Who knows, maybe it made his day? All I know is that he didn’t deserve to be treated that way and I wanted to make it better.
I know this was yesterday, but honestly, I just can’t get that image out of my head. I don’t know why people do that, or what in people’s minds think that they can just walk all over people like that. Again, treat others the way you want to be treated.